by Max Miner

UX/CX Strategy & Design Portfolio

Strategic design for influence, impact & integrity.


Connecting insights and ideas across disparate ecosystems to solve complex business puzzles and orchestrate holistic human-centered products, platforms, services and experiences.


Current Role

Strategic Design Consultant & Freelance CX/UX Director
Get in touch to request access to my portfolio case studies and/or inquire about my availability.


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What I Do

Strategic Experience Design, Leadership & Consulting

Designing for influence, impact and integrity.

I lead teams and organizations in strategic human-centered design and systems thinking to craft holistic solutions to emerging problems with innovative products, services and business systems.

I apply holistic experience strategy and design thinking to lead teams from idea to execution by applying my unique hybrid expertise to guide cross-functional creative collaboration, build a common vision, and drive rapid design iteration built on strategic data-driven insights.


Influence / Impact / Integrity

What that means?

From communications strategy to visual design to interaction design, all roads of UX/CX lead to influence. Be it in the pursuit of enabling users to exert new influence with new tools/features or to empower a business to more precisely orchestrate organizational, marketing or engagement with their customers - it’s all about influence.

Strategic design is about insight-driven creative problem solving, in other words, it’s about effecting impact on the system for which you are solving the problem. Impacting human behavior, business outcomes, organizational processes, mental models, creative processes, and more.

No design system today can truly be effective and successful without a foundational focus on creating systems of value, trust, quality, reliability, security, transparency etc. — this is design with integrity.



My Work


Case Studies

Password Protected

Get a deeper look into my work, process, approach and design thinking methods with these design case studies.

See the bottom of this page for more Design Documentation Samples.

Contact me to request the password.



Projects I’ve Led

A brief overview of products, services, platforms, frameworks, processes and business systems I’m proud of having helped create.




To request access to my portfolio,
Get in Touch



my Background

Proven expertise leading strategic design from vision to execution.

I’ve led multidisciplinary teams and organizations to create digital and physical products, services, programs, frameworks, dynamic communication systems, new business ventures and more.

For more information about my resume and background:
See my LinkedIn profile



10+ years

Professional design experience

  • First began designing and creating art professionally as a freelance designer more than 15 years ago.

  • Professional experience in web, graphic, apparel, print, branding and other misc. creative design areas.

  • Formally trained and gallery-shown, fine artist.

UX/CX Design

8+ years

Working in UX / CX strategy and design

  • Designed and shipped numerous products and services including mobile apps, enterprise software, brand UX/UI frameworks, AR/VR experiences, mobile games, e-commerce platforms and more.

  • Additionally I’ve led the strategic design of projects including nonprofit programs, hardware systems, blockchain technologies, ad tech solutions, creative workflows, data-driven learning methodologies and rapid DTC brand platforms.


5+ years

Leading and managing teams/organizations

  • Led multidisciplinary design teams up to 35+ ppl

  • Built and managed 10+ person UX strategy and design teams including interaction design, UI design, content strategy, experience strategy, UX engineering and more.

  • Led the creation of 3+ new teams/business offerings including R/GA’s embedded team at Google in Mountain View, CA.


Current Role

Strategic Design Consultant,

AVAILABLE FOR: Full time / freelance
Based in: Los Angeles, CA but open to travel/relocation.



Group Experience Design Director
72andSunny I Los Angeles, CA

Director of CX Strategy
RED Interactive Agency I Los Angeles, CA

Associate Creative Director / Experience Design Director,
R/GA embedded at Google I San Francisco, CA

UX Design Director
72andSunny I Los Angeles, CA


Masters, Strategic Communication Design (emphasis in UX & Product Management)

Masters Certificate (60-week immersive program)
2011 - Boulder Digital Works (now CMCI Studio),
University of Colorado, Boulder, CO


Bachelor of Arts, Philosophy

Secondary emphasis in fine art and economics
2009 - University of Colorado, Boulder, CO


Past Clients

Brands I’ve Worked With


Honors & recognitions

Awards My Teams & Work Have Received




Want to work with me?

Connect on LinkedIn or click the button below to get in touch via my Contact page:



Behind the Scenes

Documentation Samples

Please note: The samples below are a bit out of date and should be considered as examples of general design style/approach - I am in the process of updating them - for my most recent work samples, contact me.



Hire Me

Want to work together?
Let’s talk.

Connect on LinkedIn or see my Contact page to get in touch: