Max Miner

Leader in Strategic Experience Design (UX/CX) & Systems Thinking

I lead teams and companies to craft holistic human-centered experiences through innovative products, platforms, services, and business systems.

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Current Location:

Los Angeles, California (Venice area)

Present Occupation:

Independent Strategic Design Consultant

Availability:

Open to contract & full time opportunities

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What I do:
Strategic Experience Design & Systems Thinking

I solve big business and brand puzzles using design and systems thinking.

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Strategy


Connecting

Disparate insights & ideas to solve puzzles across macro ecosystems.

Systems & Design


Architecting

Connected experiences across products, platforms, services and business systems.

Leadership


Orchestrating

Holistic experiences, solutions and workflows across macro & micro ecosystems.


Areas of Focus

Experience Strategy (CX) & UX Research

Defining the big cohesive vision and framework for an experience or solution (brand or product).

Examples:
Objectives, user research, ethnographies, customer profiles and personas, defining metrics, frameworks, ecosystems, action plans, audits, learning systems etc.

UX & Interaction Design

Architecting the systems, patterns, layouts, and interactions people use to engage with an experience or solution.

Examples:
User journeys, wireframes, interaction flows, site maps, design frameworks, prototypes, etc.

UI, Product, & Creative Design

Crafting the outward presentation layer and presence which unifies the look and feel of an experience or solution.

Examples:
Style guides, UI libraries, communication guidelines, visual aesthetics, motion studies, transitions, sound design, etc.

Strategic Systems Thinking

Designing and orchestrating how the bigger ecosystem of connected experiences and systems works across an organization.

Examples:
Mental models, leverage points, workflows, org design, architectures, roadmaps, foresight, loops, impact hierarchies, stock flows, etc.

My Background

Work History

Extensive Proven Experience

In my career, I have designed & contributed to more than 50+ shipped products and managed/mentored over 100+ designers and team members.

10+ years

Professional creative & design experience

8+ years

Working in strategic UX/CX & product design

5+ years

Leading hybrid teams & organizations


Honors

Award-Winning Design & Leadership Expertise

My work and teams have been fortunate to receive numerous awards and recognitions from these, and other organizations.


Past Clients

Working with Top Brands & Creative Companies

I've had the privilege of working with many of the leading consumer brands, technology companies and creative agencies.


Find out more about my background and work history:

Learn More About Me

My Work

Case Studies
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Browse select professional projects showcasing my approach to problem solving, systems thinking, and human-centered design leadership.


Work Samples

Browse a select collection of my work to get a sense for my craft, approach and range of skill sets.

Want to get in touch?

Ready to talk? To get in touch, inquire about my availability, or request further examples of my work, click here to contact me on LinkedIn.

Get in Touch

Shop prints, apparel, accessories and more

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