Max Miner

Group Experience Design Director / 72andSunny LA

Leader in Strategic Design for Customer Experience (CX) Innovation

I lead cross discipline teams to deliver strategic business innovation and consulting for leading consumer brands.

To get in touch or request my portfolio:

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Past Clients

See my Portfolio

Looking to see my full professional portfolio? Get in touch.

To request my portfolio, get in touch by connecting on LinkedIn:

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Work Samples

CX Innovation /
Experience Strategy and Design

My unique blend of visual storytelling, strategic frameworks, and user psychology delivering CX solutions that live at the crossroads of business and consumer value.

See my resume:

Visual Design /
Graphics, Web, UI and Branding

Freelance and personal graphic, web, print, branding, UI and other visual design applications.

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I have been drawing my entire life and continue to create work across a variety of mediums and styles.

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Self initiated black and white photography capturing the world around me.

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Lifestyle apparel and accessories designed for my own clothing brands and freelance clients.

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Creative Experiments

Miscellaneous creative endeavors exploring new mediums, challenges, and ideas.

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My Background

Work History

Current Role
Group Experience Design (XD) Director
72andSunny, Los Angeles, CA
Past Experience
Director of Customer Experience (CX) Strategy
Red Interactive Agency, Santa Monica, CA
Associate Creative Director, Experience Design (XD)
R/GA, embedded consulting at Google, San Francisco, CA
User Experience (UX) Design Director
72andSunny, Los Angeles, CA
Senior Experience Designer (XD)
Team One, Los Angeles, CA
Associate User Experience (UX) Designer
AKQA, San Francisco, CA


Masters Certificate 2011

Boulder Digital Works, University of Colorado, at Boulder

60-week immersive program delivering hands-on project experience through working agency partnerships and direct access/mentorship from industry pioneers and leaders.
[Now: MA, Strategic Communication Design (STCM)]

Bachelor of Arts, Philosophy 2009

University of Colorado, at Boulder

  • Emphasis in Critical Thinking and Social Philosophy
    Secondary focus in Economics and Fine Art

Study Abroad
Semester at Sea (SAS), Study Abroad 2008

SAS Program, University of Virginia

Circumnavigated the globe visiting: Puerto Rico, Brazil, S. Africa, Mauritius, India, Singapore, Malaysia, Vietnam, Hong Kong, China, Japan, Costa Rica, and Panama.



  • Brand Innovation
  • Customer Experience Strategy
  • Customer Experience Design
  • Creative Direction
  • Nontraditional Team Building and Development
  • Lean XD and Startup Methods
  • Responsive Design Systems
  • Strategic Communications Design
  • Brand Ecosystem Design
  • Product Strategy and Design
  • Interactive Accessibility

Skills and Tools

  • Adobe Creative Cloud Suite
  • Adobe XD
  • Sketch App
  • Invision
  • Principle for Mac
  • Origami Studio
  • Keynote
  • Omnigraffle
  • Bootstrap
  • Google Drive/Docs Suite

Misc. Achievements

Master Maker and Maker Space Manager
72andSunny certified 'Master Maker' and creative tech shop manager, 2014.
Founded and led two (2) apparel brands and a concert promotion company.
Formally trained and shown artist
My work has been shown in a number of professional art galleries and shows.
(2x) State Art Competition Judge
Colorado's State Congressional High School Art Competition sponsored by Congressman Jared Polis.
Executive Board Member, Warden
Pi Kappa Phi Fraternity, Eta Gamma Chapter